Privacy Policy
Last updated: January 2025
We respect your privacy. This policy explains what we collect, why we collect it, and how we use it. By using our site or services you agree to this policy.
What we collect
- Contact info: name, mobile number, optional email (if you provide it).
- Order details: items requested, delivery access point or address, delivery time window, notes.
- Payments: we do not process cards on this site. We use Cash, Venmo, or Cash App. Those providers handle your payment data under their own policies.
- Basic technical data: standard server logs (IP, browser, timestamps) for security and troubleshooting.
How we use your info
- To receive, confirm, and deliver your order (including SMS replies and updates).
- To provide support and handle issues or refunds when applicable.
- To improve our operations (e.g., typical hours, popular items).
- To comply with law and prevent fraud/abuse.
SMS & communications
By texting us or submitting an order for SMS follow-up, you consent to receive texts related to your order and delivery. Message frequency varies by order. Message and data rates may apply. You can reply STOP to end non-essential messages; we may still contact you about an active delivery or required service messages.
Sharing
- Service providers: payment platforms (Venmo/Cash App) and basic tools used to run our business.
- Legal & safety: if required by law or to protect our customers, staff, or property.
- We do not sell your personal information.
Data retention
We keep order and contact records only as long as needed for operations, bookkeeping, and legal requirements. We aim to minimize what we store.
Your choices
- Request a copy or deletion of your information, subject to legal recordkeeping limits.
- Update your contact details by messaging us.
Security
We use reasonable administrative and technical safeguards. No method is 100% secure, but we work to protect your information.
Children
Our services are for adults. If we learn we’ve collected data from a child under 13, we’ll delete it.
Changes
We may update this policy. The “Last updated” date reflects the latest version. Significant changes will be highlighted on this page.
Contact
Questions or requests: (910) 408-2211 • sandyfeeteats.com